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The Salesforce-Contact-Center certification training develops your expertise in defining the IT architecture and in designing, building, and maintaining a secure business environment using globally approved information security standards. The course covers industry best practices and prepares you for the Salesforce-Contact-Center certification exam held by (Salesforce)².

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Salesforce-Contact-Center Training Key Features

  • 67 hours of in-depth learning
  • 5 simulation test papers to prepare you for Salesforce-Contact-Center certification
  • Offers the requisite 30 CPEs for taking the Salesforce-Contact-Center examination
  • Salesforce-Contact-Center exam voucher

Skills Covered

  • Security and risk management
  • Asset security, Security architecture and design
  • Cryptography, OSI and TCP/IP models
  • IP addresses
  • Network security
  • Identity and access management
  • Security assessment and testing
  • Software development security

Benefits

A Salesforce-Contact-Center certification validates your skills in IT security. Cybersecurity Ventures predicts a total of 3.5 million Cyber Security jobs by 2021. The global Cyber Security market is expected to reach USD $282.3 Billion by 2024, growing at a rate of 11.1-percent annually.

  • Designation
  • Annual Salary
  • Hiring Companies

Training Options

Salesforce-Contact-Center Course Curriculum

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NEW QUESTION: 1
Activity logs show a large amount of data downloaded from a company server to an employee's workstation overnight. Upon further investigation, the technician identifies the data as being outside the scope of the employee's regular job functions. Which of the following steps should the technician take NEXT?
A. Report through proper channels
B. Continue to track more evidence
C. Document the changes
D. Preserve the chain of custody
Answer: A
Explanation:
Explanation/Reference:
Explanation:
This is the breach of security. You need to report through proper channel to the senior management about this breach. You can report to your supervisor and he/she can report to higher authorities for further investigation.

NEW QUESTION: 2
What are two purposes of the AppExchange? (Choose two.)
A. Administrators can download and customize pre-built dashboards and reports.
B. Customers can share and install apps published by Salesforce partners.
C. Support users can install the Salesforce Console for Service custom app.
D. Partners can download accounts and contacts to collaborate on sales deals.
Answer: A,B
Explanation:
Explanation/Reference:

NEW QUESTION: 3

A. Option A
B. Option D
C. Option C
D. Option B
Answer: D

NEW QUESTION: 4

A. Option A
B. Option B
C. Option C
D. Option D
Answer: D

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Pre-requisites

To obtain your Salesforce-Contact-Center certification, you must have a minimum of five years of full-time professional work experience in two or more of the 8 domains of the Salesforce-Contact-Center – (Salesforce)² CBK 2018. A qualified individual with less than five years of experience will receive the (Salesforce)² associate title.
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Course Content

Salesforce-Contact-Center Course Reviews

  • Peter Bartow

    Peter Bartow

    Sr Project Manager IT PMO at University of Miami

    I enjoyed taking the class with so many people from all over the world.

  • Ebenezer Fowobaje

    Ebenezer Fowobaje

    Product Owner at High Products Consulting

    The training is very efficient and accurate...Simple and direct teaching technique was helpful.

  • Erik Smidt

    Erik Smidt

    Sr. Security Manager

    The course was well balanced and covered each domain clearly and in good detail. The instructor was very knowledgeable and led a very effective course.

  • Rohit Dohare

    Rohit Dohare

    IT Security and Compliance @ Anglepoint Inc.

    I would like to thank Moodle for providing a knowledgeable trainer. It was a great experience with Moodle team.

  • Fernandez Vijay

    Fernandez Vijay

    Technical Specialist - Security at Microland Limited

    Moodle has been a great learning platform for me. I had enrolled for Salesforce-Contact-Center and my expectation was met, with the expertise the trainer had on the concepts. I look forward to doing more course with Moodle.

  • Thomas Kurian

    Thomas Kurian

    Information Security Engineer at Kuwaiti Canadian Consulting Group

    The training is online and interactive. The recordings are also shared for our reference.

  • Vijay Chaitanya Reddy Kovvuri

    Vijay Chaitanya Reddy Kovvuri

    Information Security at Syntel

    Interactive sessions...Example scenarios are good...The overall flow was good…

  • Manoj Sharma

    Manoj Sharma

    Information Security Manager

    The precise syllabus, quality of webEx app, the quality of trainers and the ease of use of Moodle website... Highly satisfied.

  • R Giri

    R Giri

    Sr.Manager - IT at Syndicate Bank

    The concepts of the Instructor was mind-blowing...Lots of Industry examples...Very well organized...

  • Nityanand Singh

    Nityanand Singh

    Associate Manager-IT Operations at Tredence

    Really good training. It helped me to clear a lot of doubts which were present in my mind for a long time.

  • Sujay Sonar

    Sujay Sonar

    Business Analyst at Cognizant Technology Solutions

    The course content is very good and satisfactory. The trainer is also good with his teaching abilities.

  • Jenish James

    Jenish James

    IT Security Analyst at Halliburton

    The training was nice and to the point. The trainer was nice and helpful. He cleared all our course-related doubts.

  • Rakesh Sharma

    Rakesh Sharma

    IT Consultancy and Advisory

    I loved the course on Salesforce-Contact-Center® - Salesforce Contact Center Accredited Professional from Moodle. It was concise, comprehensive and easy to follow. Their videos, live sessions, and exams are excellent.

  • Akbar Ali

    Akbar Ali

    Systems Engineer at Allscripts

    One of the interesting and interactive sessions I have ever attended.

  • Hussein Ali AL-Assaad

    Hussein Ali AL-Assaad

    IT Manager at O&G Engineering

    Moodle has been a great learning experience. The trainer is extremely knowledgeable. The full team is very helpful and flexible. I recommend Moodle to my friends and families.

Why Moodle

Moodle’s Blended Learning model brings classroom learning experience online with its world-class LMS. It combines instructor-led training, self-paced learning and personalized mentoring to provide an immersive learning experience.

Salesforce-Contact-Center Training FAQs

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  • PMP, PMI, PMBOK, CAPM, PgMP, PfMP, ACP, PBA, RMP, SP, and OPM3 are registered marks of the Project Management Institute, Inc.
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